Sales and Client Relationship Executive

Sales and Client Relationship Executive JOB DESCRIPTION | ASTRO INSIGHTS Company: Astro Insights — Acharya Addittya Tamhankar Location: Pune | Work from office Employment Type: Full-time Experience: 1–3 years in sales, client relationship management or customer counselling Salary: Up to ₹35,000 per month, based on experience and skills About the Role We are looking for a proactive, organised and confident professional to manage consultation enquiries, convert interested leads into paid bookings, and deliver a professional client experience. You will work closely with Acharya Addittya Tamhankar, astrologer, numerologist and author, to coordinate appointments, maintain client relationships and support business growth. The role requires excellent communication in English and Hindi, consistent follow-up and discretion when handling personal client information. Key Responsibilities • Respond promptly and professionally to enquiries received through calls, WhatsApp, social media and lead-generation platforms. • Understand clients’ requirements and clearly explain available consultation services, fees and booking procedures. • Follow up with interested prospects and convert qualified enquiries into confirmed, paid appointments. • Manage consultation schedules, appointment confirmations, reminders and rescheduling. • Coordinate payment follow-ups and maintain accurate booking and payment records. • Keep the CRM updated with enquiry sources, conversations, follow-up dates and booking status. • Maintain relationships with existing clients through appropriate follow-ups and updates. • Welcome and coordinate with clients attending in-person consultations. • Prepare a concise weekly report covering enquiries, follow-ups, paid bookings, booking revenue and reasons for lost enquiries. • Suggest practical improvements to enquiry handling, client experience and booking conversion. • Coordinate with the video editor to share approved promotional content through relevant channels. • Handle client information confidentially and escalate sensitive questions or complaints appropriately.   Required Skills and Experience • At least one year of relevant experience in sales, client servicing, customer counselling or relationship management. • Fluent spoken English and Hindi, with clear and professional written communication. • Confidence in explaining service value, answering fee-related questions and following up respectfully. • Strong organisation, attention to detail and ownership of assigned work. • Practical familiarity with CRM software, spreadsheets, WhatsApp Business and appointment calendars. • Professional conduct, patience and empathy when interacting with clients. • Ability to work independently and manage priorities. • Based in Pune or willing to relocate before joining. Preferred Skills • Experience in a consultation, wellness, education, hospitality or other service-based business. • Marathi communication skills. • Basic familiarity with social media posting, Canva or AI tools for routine communication and productivity. Social Media Support This role includes sharing approved content and coordinating with the video editor. Reel creation and video editing experience are optional. How Success Will Be Measured • Prompt responses to enquiries. • Consistent, timely follow-ups. • Conversion of qualified enquiries into paid bookings. • Accurate CRM and appointment records. • Professional client communication and smooth consultation coordination. Booking targets will be agreed based on enquiry volume, lead quality and available consultation slots. Working Schedule Regular office hours and weekly off will be communicated during the interview process. Occasional schedule adjustments for pre-arranged consultations or events will be discussed in advance. How to Apply Please share your updated CV with details of your relevant experience, current location, expected salary and earliest joining date.

Sales and Client Relationship Executive JOB DESCRIPTION | ASTRO INSIGHTS Company: Astro Insights — Acharya Addittya Tamhankar Location: Pune | Work from office Employment Type: Full-time Experience: 1–3 years in sales, client relationship management or customer counselling Salary: Up to ₹35,000 per month, based on experience and skills About the Role We are looking for a proactive, organised and confident professional to manage consultation enquiries, convert interested leads into paid bookings, and deliver a professional client experience. You will work closely with Acharya Addittya Tamhankar, astrologer, numerologist and author, to coordinate appointments, maintain client relationships and support business growth. The role requires excellent communication in English and Hindi, consistent follow-up and discretion when handling personal client information. Key Responsibilities • Respond promptly and professionally to enquiries received through calls, WhatsApp, social media and lead-generation platforms. • Understand clients’ requirements and clearly explain available consultation services, fees and booking procedures. • Follow up with interested prospects and convert qualified enquiries into confirmed, paid appointments. • Manage consultation schedules, appointment confirmations, reminders and rescheduling. • Coordinate payment follow-ups and maintain accurate booking and payment records. • Keep the CRM updated with enquiry sources, conversations, follow-up dates and booking status. • Maintain relationships with existing clients through appropriate follow-ups and updates. • Welcome and coordinate with clients attending in-person consultations. • Prepare a concise weekly report covering enquiries, follow-ups, paid bookings, booking revenue and reasons for lost enquiries. • Suggest practical improvements to enquiry handling, client experience and booking conversion. • Coordinate with the video editor to share approved promotional content through relevant channels. • Handle client information confidentially and escalate sensitive questions or complaints appropriately.   Required Skills and Experience • At least one year of relevant experience in sales, client servicing, customer counselling or relationship management. • Fluent spoken English and Hindi, with clear and professional written communication. • Confidence in explaining service value, answering fee-related questions and following up respectfully. • Strong organisation, attention to detail and ownership of assigned work. • Practical familiarity with CRM software, spreadsheets, WhatsApp Business and appointment calendars. • Professional conduct, patience and empathy when interacting with clients. • Ability to work independently and manage priorities. • Based in Pune or willing to relocate before joining. Preferred Skills • Experience in a consultation, wellness, education, hospitality or other service-based business. • Marathi communication skills. • Basic familiarity with social media posting, Canva or AI tools for routine communication and productivity. Social Media Support This role includes sharing approved content and coordinating with the video editor. Reel creation and video editing experience are optional. How Success Will Be Measured • Prompt responses to enquiries. • Consistent, timely follow-ups. • Conversion of qualified enquiries into paid bookings. • Accurate CRM and appointment records. • Professional client communication and smooth consultation coordination. Booking targets will be agreed based on enquiry volume, lead quality and available consultation slots. Working Schedule Regular office hours and weekly off will be communicated during the interview process. Occasional schedule adjustments for pre-arranged consultations or events will be discussed in advance. How to Apply Please share your updated CV with details of your relevant experience, current location, expected salary and earliest joining date.