Making a large volume of calls/emails to explain the company’s product range. The person should be able to generate new leads, coordinate order details between the customer & factory, showing customer around our experience center and fill relevant sales reports. Responding to complaints from customers and give after-sales support when requested is also a must. ·Making a high number of calls and sending high volumes of emails ·Converting calls into order conformation and follow up with the factory for dispatch and installation. ·Monitor and maintain the customer data in the required formats. ·Responding to customer complaints and ensuring they are rectified at the earliest within 24 hours. ·Follow up for payment from customers on time to ensure efficient functioning ·Inform clients of unforeseen delays or problems ·Monitor the team’s progress, identify shortcomings and propose improvements. ·Handle the processing of all orders with accuracy and timelines. ·Maintaining customer satisfaction and feedback forms Any other responsibility as assigned by the management.

Role Focus: B2B Sales, Client Visits, Lead Generation, Market Development Key Responsibilities: Meet industrial clients, contractors, plant engineers, and OEMs Build new client relationships & manage existing accounts Follow up on inquiries, quotations, and orders Generate leads through field visits, LinkedIn, and exhibitions Coordinate with back office for quotations and dispatches

1. Business Growth & Sales Strategy Develop and execute state-level sales strategies to achieve revenue and profitability targets. Drive market expansion and increase brand presence across the assigned territory. Analyze market trends, customer requirements, and competitor activities. Identify new business opportunities and growth areas. 2. Team Leadership & Management Lead, mentor, and manage sales teams across the state. Set performance goals, monitor KPIs, and drive team productivity. Conduct regular reviews, training sessions, and performance evaluations. Build a high-performing sales culture. 3. Channel & Distribution Management Develop and maintain relationships with distributors, dealers, retailers, and key accounts. Expand distribution network and improve market penetration. Monitor channel performance and ensure smooth operations. Negotiate commercial terms with partners. 4. Revenue & Target Achievement Ensure achievement of monthly, quarterly, and annual sales targets. Prepare sales forecasts, budgets, and performance reports. Track sales metrics and implement corrective actions when required. Optimize resources to maximize business outcomes. 5. Customer & Stakeholder Management Build strong relationships with key customers and business partners. Handle escalations and ensure customer satisfaction. Coordinate with marketing, operations, finance, and supply chain teams. 6. Market Intelligence & Reporting Conduct market research and provide insights to senior leadership. Monitor competitor pricing, products, and strategies. Prepare MIS reports and business reviews.