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Supervision and Coordination: • Oversee the assembly and installation of AHUs at client sites. • Ensure all installations comply with company standards and client specifications. • Manage timelines and resolve any on-site issues. Site Status Updates: • Monitor and document daily site activities and progress. • Prepare and submit daily site status reports to the Project Manager and other stakeholders. • Identify and report any potential issues or delays promptly. • Ensure LD is not levied and extra claims are approved through regular, written communication. Customer Service and After-Sales Support: • Serve as the primary point of contact for after-sales service requirements. • Handle customer calls and address any service-related issues promptly. • Provide training to customers on the operation and maintenance of AHUs. Customer Relationship Management: • Create and maintain a positive image of the company among existing customers. • Develop strong relationships with clients to ensure repeat business and referrals. • Collect appreciation letters from satisfied customers as testimonials for the company's service quality. Technical Expertise: • Utilize in-depth knowledge of AHU installation and commissioning to provide expert guidance and support. • Troubleshoot and resolve any technical issues that arise during and after installation. Documentation and Reporting: • Maintain detailed records of service calls, installations, and customer feedback. • Prepare regular reports on service activities, customer satisfaction levels, and any areas for improvement.

Design complete mechanical systems as per the project and client requirements. Do calculations and select the right equipment based on required capacity. Prepare drawings like GA, layouts, schematics, ducting and piping drawings. Select equipment and prepare its technical specifications. Design ducting and piping routes wherever required. Prepare design reports and technical documents explaining how the system will work. Check architectural/project drawings and understand equipment and space requirements. Make sure the design is practical and can actually be installed at the site. Follow required standards/codes like IS, ASHRAE, NBC, SMACNA, ISO, etc.

• Handle QMS and quality documentation. • Perform inspection & testing of products/components. • Use quality tools for problem-solving and improvement. • Monitor product quality as per HVAC/manufacturing standards. • Coordinate with production teams to resolve quality issues.

• Sales Execution: Achieve daily and monthly secondary sales targets by visiting retail outlets (Kirana, supermarkets, and wholesalers) according to a fixed Permanent Journey Plan (PJP). • Distribution Expansion: Identify and onboard new outlets to increase the "Numeric Distribution" of the spice portfolio. • Merchandising: Ensure "Eye-Level" placement of products on shelves and execute the placement of Point-of-Sale (POS) materials like danglers and dispensers. • Stock Management: Monitor distributor stock levels and ensure a fresh supply of products using FIFO (First-In, First-Out) principles to prevent expiries. • Reporting: Use Sales Force Automation (SFA) apps to log daily calls, orders, and competitor activities (pricing, schemes, etc.).

• Lead the overall quality department and ensure the company follows ISO 9001 and IATF 16949 quality standards. • Plan product quality before production, get customer approvals, identify potential defects, and monitor manufacturing quality using core quality tools (APQP, PPAP, FMEA, SPC, MSA, Control Plan). • Identify the root cause of quality issues, resolve them permanently, and implement corrective and preventive actions to avoid recurrence. • Monitor production quality, reduce defects and rejections, and drive continuous process improvements. • Conduct product, process, and supplier quality audits to ensure all quality requirements are met. • Handle customer complaints, warranty issues, and ensure quick and effective resolution to maintain customer satisfaction. • Lead, guide, and develop the quality team while driving a zero-defect manufacturing culture and ensuring consistent product quality.