IT Support

**Job Title: IT Support and Microsoft 365 Administrator** We are looking for an experienced IT professional in India to support and manage the day-to-day IT requirements of our company. **Key Responsibilities** * Set up and configure company laptops and desktops. * Install and manage Windows, Microsoft Office, Outlook, Teams, OneDrive, and other business applications. * Create and manage employee email accounts and Microsoft 365 user accounts. * Purchase, assign, renew, and monitor Microsoft 365 licenses. * Migrate company emails, files, calendars, contacts, and shared drives from Google Workspace to Microsoft 365. * Configure Outlook email, Microsoft Teams, SharePoint, and OneDrive. * Manage user access, passwords, security permissions, and employee onboarding and offboarding. * Configure antivirus, firewall, device security, multi-factor authentication, and data protection policies. * Troubleshoot laptop, email, printer, network, VPN, and software-related issues. * Maintain an inventory of company laptops, licenses, software, and IT equipment. * Set up company email signatures and standard IT configurations. * Provide remote IT support to employees in India and the United States. * Coordinate with Microsoft, internet providers, and software vendors when required. * Maintain backups and assist with disaster recovery and account recovery. * Prepare basic IT policies and procedures for the company. **Required Skills** * Experience with Microsoft 365 Admin Center. * Experience with Outlook, Teams, OneDrive, SharePoint, and Exchange Online. * Knowledge of Google Workspace to Microsoft 365 migration. * Experience with Windows laptop configuration and troubleshooting. * Knowledge of cybersecurity, antivirus, MFA, user permissions, and data backups. * Good communication skills and the ability to provide remote support. * Experience supporting a small or medium-sized company is preferred.

* IT Support and Microsoft 365 Administrator * Microsoft 365 Administrator * IT Systems Administrator * IT Support Engineer * IT Infrastructure and Support Specialist with USA EXPERINCE AND TIMINGS