Confidential Company
π ConfidentialOversee the assembly and installation of AHUs at client sites. β’ Ensure all installations comply with company standards and client specifications. β’ Manage timelines and resolve any on-site issues. Site Status Updates: β’ Monitor and document daily site activities and progress. β’ Prepare and submit daily site status reports to the Project Manager and other stakeholders. β’ Identify and report any potential issues or delays promptly. β’ Ensure LD is not levied and extra claims are approved through regular, written communication. Customer Service and After-Sales Support: β’ Serve as the primary point of contact for after-sales service requirements. β’ Handle customer calls and address any service-related issues promptly. β’ Provide training to customers on the operation and maintenance of AHUs. Customer Relationship Management: β’ Create and maintain a positive image of the company among existing customers. β’ Develop strong relationships with clients to ensure repeat business and referrals. β’ Collect appreciation letters from satisfied customers as testimonials for the company's service quality. Technical Expertise: β’ Utilize in-depth knowledge of AHU installation and commissioning to provide expert guidance and support. β’ Troubleshoot and resolve any technical issues that arise during and after installation. Documentation and Reporting: β’ Maintain detailed records of service calls, installations, and customer feedback. β’ Prepare regular reports on service activities, customer satisfaction levels, and any areas for improvement.
* Diploma / BE in Mechanical Engineering * 4+ years of relevant experience in HVAC / AHU * Experience in AHU installation and commissioning * Strong troubleshooting and technical problem-solving skills * Good customer-handling and communication skills * Experience in site supervision and service activities preferred * Candidates with strong HVAC/AHU service experience will be preferred
βΉ4.0L - 6.0L
per year
By applying, you agree to our terms and conditions
Posted Date
Not specified
Experience
3-5 years
Industry
HVAC
Department
HVAC & MEP
Working Days
5 Days (MonβFri)
Qualification
B.Tech/B.E.