Confidential Company
š ConfidentialOversee the assembly and installation of AHUs at client sites. ⢠Ensure all installations comply with company standards and client specifications. ⢠Manage timelines and resolve any on-site issues. Site Status Updates: ⢠Monitor and document daily site activities and progress. ⢠Prepare and submit daily site status reports to the Project Manager and other stakeholders. ⢠Identify and report any potential issues or delays promptly. ⢠Ensure LD is not levied and extra claims are approved through regular, written communication. Customer Service and After-Sales Support: ⢠Serve as the primary point of contact for after-sales service requirements. ⢠Handle customer calls and address any service-related issues promptly. ⢠Provide training to customers on the operation and maintenance of AHUs. Customer Relationship Management: ⢠Create and maintain a positive image of the company among existing customers. ⢠Develop strong relationships with clients to ensure repeat business and referrals. ⢠Collect appreciation letters from satisfied customers as testimonials for the company's service quality. Technical Expertise: ⢠Utilize in-depth knowledge of AHU installation and commissioning to provide expert guidance and support. ⢠Troubleshoot and resolve any technical issues that arise during and after installation. Documentation and Reporting: ⢠Maintain detailed records of service calls, installations, and customer feedback. ⢠Prepare regular reports on service activities, customer satisfaction levels, and any areas for improvement.
* Diploma / BE in Mechanical Engineering * 4+ years of relevant experience in HVAC / AHU * Experience in AHU installation and commissioning * Strong troubleshooting and technical problem-solving skills * Good customer-handling and communication skills * Experience in site supervision and service activities preferred * Candidates with strong HVAC/AHU service experience will be preferred
ā¹4.0L - 6.0L
per year
By applying, you agree to our terms and conditions
Posted Date
Not specified
Experience
3-5 years
Industry
HVAC
Department
HVAC & MEP
Qualification
B.Tech/B.E.