Job Description: Service Engineer (Controls & Automation) Position Title: Job Description: Service Engineer (Controls & Automation) Department: Field Service & Commissioning Location: [Insert Location - e.g., Pune / Delhi NCR] Reports To: Service Head / Operations Manager Employment Type: Full-Time Industry Sector: Industrial Automation Position Overview We are seeking a highly skilled, versatile, and hands-on Service Engineer (Controls & Automation) to spearhead the on-site installation, commissioning, troubleshooting, and maintenance of our automated machinery. The ideal candidate must possess a hybrid technical command, demonstrating equal proficiency in electrical control systems and mechanical assemblies. Key Responsibilities • On-Site Installation & Commissioning: Lead the complete deployment lifecycle of industrial automation equipment and Special Purpose Machines (SPMs) at customer plant sites. • Controls & Electrical Troubleshooting: Diagnose, debug, and modify PLC programs, configure HMI screens, and tune Variable Frequency Drives (VFDs) live on-site. • Mechanical Alignment & Servicing: Inspect, align, and troubleshoot mechanical systems, including pneumatic actuators, hydraulic lines, servo motors, indexing mechanisms, and precision jigs/fixtures. • Site Acceptance Testing (SAT): Work closely with the client’s engineering team to complete testing protocols and secure official sign-offs for project closure. Required Qualifications & Experience • Education: Diploma or Bachelor’s Degree (B.E. / B.Tech) in Instrumentation, Electrical, Electronics, or Mechatronics Engineering. • Experience: 2 to 5 years of active field experience in installing, commissioning, or servicing automated machinery, factory lines, or SPMs. • Technical Breadth: Proven history of handling a combination of electrical control panels and mechanical hardware setups on a live shop floor. Technical & Behavioral Competencies • Automation Frameworks: Practical familiarity with industrial networking protocols (Modbus, Profinet, EtherNet/IP) and sensor networks. • Problem-Solving Under Pressure: Ability to methodically isolate root causes of machinery breakdowns in high-stress manufacturing environments. • High Mobility: Must be highly flexible and willing to travel extensively (up to 70–80%) to various regional and national manufacturing clusters. What We Offer • Competitive base salary with an established Daily Field Travel Allowance (TA/DA). • Comprehensive medical insurance and safety equipment allocations. • Structured product and software training certifications on next-generation automation platforms.

We are seeking a skilled and motivated Service Engineer to join our dynamic team at our Pune office. This role is pivotal in ensuring exceptional service support to our esteemed clientele across Western India, including Pune. As a Service Engineer, you will not only maintain and troubleshoot sophisticated imported capital equipment within the HVAC, Electronics, Mechanical, and Electrical sectors but also play a crucial role in identifying new business opportunities. Your expertise in handling complex environments will contribute significantly to our company's reputation for excellence. In this position, you will be responsible for delivering top-notch service to existing customers while actively seeking new clients in various industries such as Automotive, Electronics, Pharmaceutical, Defense, Food, Chemical, R&D Institutes, and Universities. Your day-to-day activities will include preparing business plans, visit programs, quotations, and prequalification documents for service and spare sales. Collaboration is key; you will work closely with cross-functional teams to enhance customer satisfaction and drive revenue growth. This role presents an excellent opportunity for professional growth and learning. You will leverage your technical knowledge, particularly in electrical circuits and HVAC & refrigeration systems, alongside your communication skills in English, Hindi, and Marathi, to build strong relationships with clients and provide solutions tailored to their needs. Your willingness to travel extensively will not only enhance your experience but will also allow you to make a lasting impact on our organization by fostering strong customer ties and expanding our market reach.