**About the Role:** We are looking for a highly motivated, fast-learning fresher to join our B2B sales team at **Craftit Studios**. In this role, you won't just be reading off a script—you will learn the entire sales lifecycle. From hunting down the right prospects to actually negotiating the final deal, this is a rare opportunity for a fresher to get hands-on experience closing business-to-business revenue. **What You Will Do:** - **Outbound Prospecting:** Initiate contact and drive conversations through cold Calls, LinkedIn outreach, and cold emails to generate qualified meetings. - **Product Mastery & Pitching:** Learn our solution inside-out so you can confidently explain our value proposition to business owners, founders, and executives. - **Deal Negotiation:** Go beyond just booking meetings; you will be actively involved in pricing discussions, objection handling, and money-related negotiations to close deals. - **Pipeline Management:** Keep meticulous records of your outreach, follow-ups, and deal stages in our CRM.

Job Responsibilities :  Manage complete state-level after-sales service operations for solar inverter products.  Lead and monitor service engineers / service partners and ensure timely complaint closure as per defined TAT / SLA.  Provide technical support for troubleshooting, repair, preventive maintenance and warranty service.  Handle customer, dealer, distributor, EPC and channel-partner escalations and ensure effective resolution.  Plan and allocate service calls based on priority, location and technical requirement.  Coordinate with Sales, Central Service teams for speedy issue resolution.  Analyze recurring inverter failures and warranty cases; support Root Cause Analysis and corrective / preventive actions.  Monitor warranty claims, spare parts, replacement / repair processes and service inventory.  Prepare service MIS covering complaints, pending cases, TAT, repeat complaints, warranty cases and spare consumption.  Conduct technical training for service engineers, dealers and service partners and ensure safe working practices. Qualification & Functional Knowledge  ITI / Dimploma / B.Tech / B.E. in Electrical / Electronics / EEE / ECE or equivalent qualification.  10+ years of total experience in solar inverter product service.  Strong understanding of solar PV systems, solar inverters, installation, commissioning, troubleshooting and Service maintenance.  Experience in customer escalation handling, warranty service, spare parts and field-service operations.  Good analytical, troubleshooting and root-cause analysis skills.

As the City Lead (City Manager) for our Jaipur location, you will play a pivotal role in driving the growth and success of our food and beverage offerings within the region. This position is essential for establishing our brand's presence and ensuring that we meet customer expectations by delivering exceptional products and services. You will be at the forefront of our operations, leveraging your experience in the baking or gifting industry to create a vibrant market presence while optimizing our local strategy to align with the overarching goals of the organization. In this dynamic role, you will be responsible for overseeing day-to-day operations, developing marketing initiatives, and managing relationships with key stakeholders, including suppliers and customers. You will work closely with cross-functional teams, including sales, product development, and customer service, to ensure seamless execution of strategies that enhance brand visibility and drive sales. Your leadership will empower your team to achieve targets while fostering a culture of collaboration and innovation. The City Lead role offers significant growth and learning opportunities. You will be equipped with the resources and training necessary to develop your skills in leadership, strategic planning, and market analysis. As you drive our initiatives in Jaipur, you will directly impact the organization's success, contributing to our mission of delivering quality products that resonate with our customers. Your insights and strategies will not only elevate our brand but also set the foundation for future expansion in other markets. Join us and be a part of a passionate team that values creativity, collaboration, and commitment to excellence. Your leadership will shape the future of our brand in Jaipur and beyond, making this an exciting opportunity for a driven professional looking to make a significant impact in the food and beverage industry.